Privacy Policy

Privacy Policy – Patyrn

Privacy Policy for Patyrn

Last Updated: October 23, 2025

Welcome to Patyrn! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services (“Services”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We collect information that you provide directly to us, information that is generated during your use of our Services, and information we collect automatically.

a) Information You Provide to Us:

  • Account Information: When you register for an account, we collect your name, email address, and password (stored in a hashed format).
  • User Content: We collect the content you create and upload while using our Services. This includes:
    • The patterns and designs you create.
    • Images, graphics, or other files you upload to use in your designs.
    • Custom fonts you upload (for Pro users).
  • Communications: If you contact us for support or other inquiries, we will collect the information contained in your communications.

b) Information We Collect Automatically:

  • Usage Data: We may collect information about your activity on our Services, such as the features you use, the pages you view, and the time, frequency, and duration of your activities.
  • Device and Connection Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, browser type, and IP address.
  • Cookies and Similar Technologies: We use cookies to operate and provide our Services, including to improve your experiences, understand how our Services are being used, and customize our Services.

c) Information from Third Parties:

  • Payment Information: We do not directly collect or store your payment card details. If you purchase a Pro plan or other paid products, you provide your payment information directly to our third-party payment processor, who handles the transaction securely.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Services: To create and manage your account, host your designs and assets, and provide you with access to the features you have subscribed to.
  • To Improve and Personalize Our Services: To understand how our users interact with Patyrn, develop new features, and personalize your experience.
  • To Process Transactions: To process payments for our paid Services.
  • For Security and Safety: To verify accounts and activity, and to detect, prevent, and respond to potential security incidents.
  • To Communicate With You: To send you service-related announcements, respond to your inquiries, and provide customer support.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • With Service Providers: We share information with third-party companies that help us operate, provide, improve, and market our Services. These providers are contractually obligated to safeguard your data and are not permitted to use it for their own purposes. Our key service providers include:
    • Google Cloud / Firebase: For cloud hosting, database management, and storage of your User Content.
    • Third-Party Payment Processors: To securely handle financial transactions.
  • For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
  • With Your Consent: We may share your information in other ways if you have given us your explicit consent.

4. Data Storage and Security

Your data is stored on secure servers provided by Google Cloud Platform (Firebase). We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have rights regarding your personal information. Depending on your jurisdiction, these may include the right to:

  • Access, correct, or update your personal information through your account settings.
  • Request the deletion of your account and associated data.
  • Object to or restrict certain processing of your data.

To exercise these rights, please contact us using the contact information below.

6. Children’s Privacy

Our Services are not intended for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice in the application prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@patyrn.net
Jer@jerdigital.com